Careers
What does PlanITROI do?
PlanITROI is a leading IT Asset Disposition services provider to major enterprises and government agencies. The company helps these organizations determine the optimal path for their retired technology. That path enables compliancy with all environmental and data security requirements, and provides industry leading returns-on-investment. Essentially, PlanITROI helps organizations to “Be Green, Save Green and Make Green.”
Our business model results in a win-win-win scenario:
• Clients receive an ROI and remain compliant when retiring IT assets
• Users receive commercial grade refurbished affordable technology
• PlanITROI prevents electronic products from entering the world’s waste stream
PlanITROI’s Mission:
To be the trusted asset disposition services provider to organizations striving to protect the environment, enforce compliance and realize maximum financial returns.
Client Services
Sales
Technical
Administration
Marketing
Internships
Current Open Positions:
Inside Sales Representative
Denville, NJ
Inside Sales Reps report directly to the Director of Sales. They are responsible for building relationships with prospects and securing appointments for our field sales team. Inside Sales Reps have exceptional phone, organizational, and communication skills. They must have experience managing existing clients, setting sales team appointments and presentations for prospective clients, and maintaining sales tracking activity in a dedicated CRM program.
The ideal Inside Sales Rep must have 1-3 years experience in a telemarketing, call center or phone sales environment preferably in the field of technology with an excellent working knowledge of Microsoft Excel, Word, Outlook and CRM. They will have no fear of making sales calls and aggressively setting appointments. They take pride in being known for having great process management, scheduling and administrative skills. Inside Sales Reps are team players with relentless work effort and proven track record of success.
Bring your drive, attention to detail and desire to impact a growing sales team to a company that is changing the way organizations dispose of their IT Assets. We need an Inside Sales Coordinator who can provide the support the sales team needs in order to continue on the fast path to growth and success. Do you have what it takes to be an important contributor on our team? If so, you could be the next Inside Sales Rep at PlanITROI.
Responsibilities:
• Perform the significant responsibility of cold calling prospects and relationship building.
• Follow up with clients on projects currently in the pipeline and be timely on providing status report updates
• Own the market research function, qualifying prospects through online research, emails and phone calls
• Utilize your administrative and organizational skills to set sales team appointments as well as presentations.
• Prepare the materials needed for client presentations and sales calls.
• • Maintain all sales tracking activity in a dedicated CRM program.
• Complete any and all special projects as assigned by the Director of Sales.
Requirements
• 1-3 years experience in a telemarketing / inside sales environment. Experience in the field of technology will give you an added advantage.
• 4 year college degree is desired but not mandatory. Courses in business, accounting and marketing are desirable. Additional sales training is helpful.
• Pride in being known for having great relationship building skills.
• Comfort level with making cold calls, when necessary
• Knowledge of Microsoft Excel, Word and Outlook.
• Prior experience maintaining and tracking activity in a CRM system
• Team player with the attitude that no job is too big or too small!
What's in it for you?
• Rewarding compensation package with the ability to make a direct impact on a growing organization
• Performance bonuses, paid holidays and vacation days, 401K plan and shared health insurance expense
• Opportunity to work in an entrepreneurial culture and a team oriented environment
• Work with team members who recognize that an individual's thoughts, ideas and needs deserve consideration and acknowledgment. Be heard.
• Learning and growth opportunities in a culture that is passionate about the Green and Sustainable IT movements
Please send your resume in a Word or PDF file to resume@planitroi.com. If you are the right person for the job, you can bet we'll be in touch!
Please note: Applicants for employment in the U.S. must possess work authorization that does not require sponsorship for a visa now or in the future.
Sales Specialist
Denville, NJ
Job Description:
This is a great job for a matchmaker who can find the right customers for our products. The position requires you to use your skills in online marketing, e-commerce selling and outbound calling. The target audience for this position is domestic and international computer & electronics wholesalers, dealers, value added resellers (VARs), etailers, retailers, distributors, and exporters.
We receive thousands of previously owned IT assets (PCs, PDAs, Notebooks, Monitors, Systems, etc.) from our corporate clients each month. We refurbish these PCs to the highest quality standards and remarket them throughout the world. Our Sales Specialists are responsible for selling them and getting the highest (ROI) return-on-investment. This requires a sales person skillful in finding the markets (domestic and abroad) for all types of IT assets.
Responsibilities include:
• Developing a diverse customer base and channels of distribution for our many products
• Managing the sale price of our inventory based on market conditions and customer levels
• Lead generation through email marketing and online postings
• Assisting in pricing PlanITROI inventory on industry web sites, online store and auctions
• Website, e-commerce and online inventory updates
• Development and support of an eBay partner
Requirements:
• Experience in an inside sales capacity having worked with e-commerce and online sales
• Has posted products and information to multiple sites to drive inquiries and orders. Ideally, has experience with Overstock.com, Buy.com, eBay, Amazon, and others.
• Knowledge of IT equipment including notebooks, systems, LCDs and printers is preferable.
• Knowledge of computers and IT hardware, and experience with B2B sales of computers and other IT equipment, is preferable
• HTML knowledge and content management experience; web development skills highly preferred
• Great phone skills with customer interaction experience
• Experience with an EDI structure is very helpful
• Comfortable with Microsoft Office products; Excel, Word, Outlook and Access
Job Qualifications:
• Minimum 2 years experience in inside sales
• BS or BA degree desirable but not mandatory
Compensation:
Base salary plus commission, based on experience.
Benefits:
Paid vacation
Health Insurance, shared expense
E-Commerce Product Coordinator
Denville, (Morris County) NJ
Job Description:
This is an exciting new position for a sales support, merchandising oriented individual with a thorough knowledge of computer hardware and components. Your E-commerce experience will help you build and distribute a high volume of attention grabbing product postings on multiple e-tail and E-commerce websites. Your online marketing skills will be utilized to drive more traffic to our channel partners as well as our company-owned websites.
Responsibilities include:
• Building out product descriptions with specifications and photos
• Coordinating and updating product information with multiple e-tail websites and distributors
• Obtaining product information from manufacturers and other resources and editing that information to suit each channel
• Assisting in pricing PlanITROI inventory on industry web sites, online stores and auctions
• Coordinating with Production department to determine product availability
• Sourcing and supporting an eBay partner
Requirements:
• Has posted computer or electronics product information to multiple sites
• Computer and related equipment savvy; understands features, specifications and configurations of notebooks, desktop systems and LCDs
• Knowledgeable of online product merchandising and branding
• Ideally, has experience with Buy.com, eCost.com, ebay, Amazon, and others
• HTML knowledge with content management experience and web development skills, highly preferred
• Knowledge of Photoshop is very helpful
• Experience with an EDI structure is desirable
• Attention to detail and product merchandising accuracy
• Comfortable with Microsoft Office products; Excel, Word, Outlook and Access
Job Qualifications:
• Minimum 1-3 years experience with E-commerce product posting and merchandising, particularly with computers and related equipment
• Associates degree preferred but not mandatory
Benefits:
Paid vacation
Health Insurance, shared expense
Please indicate “E-commerce Product Coordinator” when sending your resume.
Denville (Morris County), NJ
PlanITROI is seeking a qualified Personal Assistant to serve an important role in providing personal and administrative assistance to the CEO. As the Personal Assistant, you will manage the personal and professional lifestyle of a high-energy Entrepreneur. With an active calendar and a wide range of responsibilities, the ideal Personal Assistant will be skillful, organized, resourceful, creative, committed long-term and flexible enough to provide a wide range of assistance, varying day-to-day and project-to-project. Your ability to build a high-level of trust, work independently and to welcome any challenge will make you a valuable asset to the organization.
Requirements
• 5+ years administrative or personal assistant experience, preferably in a fast-paced smaller company environment
• Experience managing the personal and professional agenda of an Entrepreneur
• Track record of success in using processes and tools to create results
• Unparalleled organization skills and error-free attention to detail
• Exemplary and proven time-management and prioritization techniques
• Highly adaptable, creative thinker with a take-charge attitude
• Flexible and confident, with a proven track record of earning trust and commitment
To apply, please send a MS Word or pdf version of your resume, including salary expectations, to our recruiting team at resume@planitroi.com. Only the most qualified candidates will elicit a response. No phone calls please. All candidates must be capable of working on-site at the corporate headquarters near Newark, NJ. This is not a Remote Position.
Denville (Morris County), NJ
The manager will be responsible for the repairs, upgrades and configuration of hardware products across various types of PC’s to meet customer requirements as well as managing day-to-day activities for repair technicians.
Management Responsibilities:
• Set and communicate clear expectations priorities and measures of success
• Manage resources as priorities shift
• Provide guidance & mentor repair technician staff to excel in their roles
• Recommend corrective actions required to meet performance standards and acknowledge good work ethics / habits
• Insure the repair staff updates repair logs & performs housekeeping on a daily basis
• Provide daily updates to management with respect to repairs as they pertain to customer orders
• Insures that repair staff follows policies & procedures with respect to raw material and semi-finished goods material movement; systematically and physically to obtain company objectives of 100% inventory accuracy
• Proactively looks for solutions (upgrade, conversions…) to yield semi-finished goods to a sellable level
• Demonstrates sound judgment for internal and external customer service
• Manages RMA return repairs to minimize customer downtime
• Will have strong communication skills & experience dealing directly with customers to provide hardware and software support for RMA related inquiries
• Qualify and work with third party vendors for outsourced repairs
• Implement employee training with respect to new products, technologies and personal growth
General Responsibilities:
• Must have experience as a CPE or Procutement Manager
• Configure, upgrade and test computer hardware and peripherals.
• Work with production personnel to drive and complete projects.
• Technically and accurately inspect, classify, sort, count, diagnose, evaluate, disassemble and repair computer hardware.
• Record configuration, repairs performed and cosmetic information utilizing exsisting production database.
• Organize and maintain technical facility.
• Help set standards and policies to improve efficiency and reduce cost.
• Configure, test and recommend new hardware and software for product testing
• Work with production personnel to drive and complete projects
• Disassemble repair and reassemble PC hardware (notebooks, PDAs, systems, servers, etc.)
• Evaluate and identify hardware for specific disposition (Resell, Repair, Disassemble, Recycle, etc.)
• Create machine specific software loads
• Upgrading products through the addition of new hardware or software updates
• Adjusting, repairing, and replacing worn or defective parts.
Skills & Abilities:
• Working and support knowledge of MS operational software and Outlook, Word, Excel
• Diagnostic and troubleshooting utilities
• BIOS configuration and upgrade utilities
• Ability to configure, maintain and upgrade PC workstations and servers
• Ability to diagnose and repair PC workstations and servers
• Ability to install, upgrade and perform backup on software
• Ability to identify and install pc hardware and peripherals
• Ability to answer computer and software related questions in technical and non-technical terms
• Knowledge of Microsoft applications and operating systems
• Ability to understand and carry out instructions furnished in various forms (written, oral or diagram)
• Strong communication skills: written, verbal, comprehension
• Provide updates, status, and completion information to the PlanITROI database
Qualifications:
• 2 yr Associates Degree in electronics field preferred
• Technical management experience
To apply please submit your resume, including salary requirements, in MS Word or PDF format to resume@planitroi.com. Qualified candidates will be responded to as quickly as possible. No phone calls, please.
Please note: Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship for a visa now or in the future.
Mechanical Repair Technician
Denville (Morris County), NJ
How often do you find a job where your hobbies and skills unite? In school, you dream of that happening… finding that perfect opportunity to get paid doing what you enjoy. If you disassemble computers only to put them back together again, simply because – “hey…it’s fun”, this entry-level opportunity could be perfect for you!
Be at the forefront of Green and Sustainable IT movements as a Mechanical Repair Technician for PlanITROI in Denville, NJ. This opportunity is the perfect entry into a company that is changing the way corporations and government agencies are allocating their IT assets. As the Mechanical Repair Technician, you will have responsibility for the repairs, upgrades and configuration of hardware products across various types of PC’s to meet customer requirements. Your strong understanding of software configurations is a skill that will be essential to this role.
Responsibilities:
• Configure, upgrade and test computer hardware and peripherals
• Work with production personnel to drive and complete projects
• Technically and accurately inspect, classify, sort, count, diagnose, evaluate, disassemble and repair computer hardware
• Record configuration, repairs performed and cosmetic information utilizing the production database
• Organize and maintain the technical facility
• Help set standards and policies to improve efficiency and reduce cost
• Configure, test and recommend new hardware and software for product testing
• Work with production personnel to drive and complete projects
• Disassemble, repair and reassemble PC hardware (notebooks, PDAs, systems, servers, etc.)
• Evaluate and identify hardware for specific disposition
• Create machine specific software loads
• Upgrade products through the addition of new hardware or software updates
• Identify, analyze and repair damaged notebooks (chips, dents & scratches)
• Repairs will include structural chassis rework to metal or plastic components
• Identify required rework equipment for repairs as well as refinishing
• Identify paint codes, order materials, prepare and verify the surface and apply the paint
Skills & Abilities:
• Working and support knowledge of MS operation software and Outlook, Word, Excel
• Diagnostic and troubleshooting utilities
• BIOS configuration and upgrade utilities
• Ability to configure, maintain and upgrade PC workstations and servers
• Ability to diagnose and repair PC workstations and servers
• Ability to install, upgrade and perform backup on software
• Ability to identify and install pc hardware and peripherals
• Ability to answer computer and software related questions in technical and non-technical terms
• Strong verbal and written communication skills
Qualifications:
• 2 year Associates Degree in electronics field is preferred
To apply, please send your resume in a MS Word or PDF format, along with salary requirements, to our recruiting team at resume@planitroi.com.
Please note: Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship for a visa now or in the future.
Denville (Morris County), NJ
How often do you find a job where your hobbies and skills unite? In school, you dreamed of that happening… finding that perfect opportunity to get paid doing what you enjoy. If you love to disassemble computers only to put them back together again, simply because – “hey…it’s fun”, this opportunity is probably perfect for you!
Come be at the forefront of the Green and Sustainable IT movement as a computer Repair Technician PlanITROI at our headquarters in Denville, NJ. We’re changing the way corporations and government agencies are retiring and recycling their IT assets. As our Repair Technician, you will have responsibility for the repairs, upgrades and configuration of a variety of hardware products from laptop computers to LCDs and Smartphones. Your strong understanding of software configurations and your knowledge of hardware repairs are skills that we value and see as essential to this role.
Responsibilities:
• Hardware repairs that include:
• Diagnosing, repairing and calibrating notebooks, LCD’s and peripherals across multiple vendors
• Identifying the necessary equipment for LCD rework and repairs for cosmetic and functional failures
• Calibrating touch screens of various origin including LCDs and Smartphones
• Configure, upgrade and test computer hardware and peripherals
• Work with production personnel to drive and complete projects with a focus on always delivering on the commitments that our customers and suppliers have grown to expect from us over the last 2 decades
• Technically and accurately inspect, classify, sort, count, diagnose, evaluate, disassemble and inventory new shipments of hardware – always with an eye on our current WIP, internal resources and anticipated market demand
• Meticulously record configuration, repairs performed and cosmetic information utilizing our robust production database
• Help set standards and policies to improve efficiency and reduce cost
• Configure, test and recommend new hardware and software for product testing
• Evaluate and identify hardware for specific disposition
• Create machine-specific and customer-specific software loads
• Upgrade products through the addition of new hardware or software updates to ensure maximum marketability for our re-seller partner channels
Requirements & Qualifications:
• Possession and proven expertise of the following skills and abilities related to PC Workstations and Servers:
1. Configuration
2. Maintenance
3. Software upgrades in single and across multiple machines simultaneously
4. Diagnosis, assessment and repair across multiple manufacturers
5. Installation, upgrades and backups of software within Windows and Linux Operating Systems
6. Installation and upgrades of both hardware and peripherals
7. Diagnostics and troubleshooting utilities
8. BIOS Configuration
• Comfort in being a resident expert to answer computer and software related questions in technical and non-technical terms for internal and external stakeholders
• Strong verbal and written communication skills
• Adept in all of the Microsoft Office Suite of Products including Excel, PowerPoint, Word and Excel – with preference given to those who also have demonstrated experience with Access
Role-Specific Preferences:
• 2 year Associates Degree or a degree from a Technical Trade school is strongly preferred
• Exposure to LEAN or Six Sigma manufacturing environments will be considered a strong differentiator
To apply, please send your resume in a MS Word or PDF format, along with salary requirements, to our recruiting team at resume@planitroi.com.
Please note: Applicants for employment in the U.S. must possess work authorization that does not require sponsorship for a visa now or in the future.
Denville (Morris County), NJ
PlanITROI is currently recruiting a highly motivated individual to establish its Technical Purchasing department within the IT refurbishment space. This position will be responsible for a variety of duties, which include vendor sourcing by setting up vendor criteria, vendor contract creation / negotiations, implementing purchasing procedures, inventory management with respect to supply and demand, creating / managing vendor business reviews and creating monthly operations reports. This position will require travel to vendor sites as part of the selection process and periodic audits.
Responsibilities
• Responsible for sourcing, negotiating, qualifying and purchasing of used IT equipment for refurbishment and sales to retail channel partners
• Identify and implement improvements in purchasing policies, procedures, and systems
• Establish continuous improvement objectives with key vendors. Drive cost savings opportunities by vendor on a quarterly basis
• Track economic market conditions and indicators that affect prices up or down on material supply costs
• Support production schedules to achieve inventory objectives
• Monitor vendor performance to procurement terms and performance standards. Conduct annual vendor evaluation
• Create and document purchase specifications
• Develop contingency plans to insure continuous supply of products
• Work with internal business partners to develop vendor selection criteria, identify suppliers, develop bid specifications, solicit bids, obtain proposals, analyze results and recommend vendors to management
• Develop, maintain, and provide ongoing commodity, supplier, and performance reporting to senior management and internal customers to meet requirements
• Lead interactions in developing purchasing contracts and modifying terms and conditions in order to create the most advantageous agreements
Skills and Abilities
• Thorough knowledge of RFQ/RFP/RFI process
• Strong knowledge of Microsoft Office, including Word, Excel, Access and Power Point
• Strong negotiation, supplier relationship, organizational and project management skills
• Ability to interpret technical specifications and use sound judgment to make business decisions
• Excellent presentation skills and written and verbal communication skills
• Proven record of initiative and dedication to meeting the expectations and requirements of internal customers
Qualifications
• Bachelor’s degree in Supply Chain Management or an Associates degree along with a minimum of 3 or more years of similar experience as a purchasing manager or materials manager
To apply, please send your resume in a MS Word or PDF format, along with salary requirements, to our recruiting team at resume@planitroi.com.
Please note: Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship for a visa now or in the future.
Denville (Morris County), NJ
PlanITROI, a leader in the IT Asset Value Recovery field, is seeking an experienced IT Support / Server Specialist to join their team in Denville, NJ. Day-to-day duties and challenges are varied, from supporting production and inter office IT needs, to maintaining the server and technical infrastructure.
Skills:
• 2+ years experience in computer technology related field preferably as an Network / IT support person
• Have proven track record of attendance at prior companies that you have worked for
• Certification or related experience required
• MS Access database design
• Process engineering
• Technical documentation
Requirements:
• Must be capable of performing OEM pre installation of Windows OS
• Installation and operating knowledge of Windows Server
• Monitor functioning of equipment and make necessary modifications to ensure system operates in conformance with specifications.
• Write detailed functional specifications that document the hardware development process and support hardware introduction.
• Assist / Mentor technicians, engineering designers or other technical support personnel as needed.
• Provide technical support to other team members throughout organization.
• Ability to customize the configurations of systems, notebooks, computer hardware and accessories.
• Assist in organizing and maintaining PlanITROI’s technical production facility
• Help set standards and policies to improve efficiency and reduce cost
• Diagnose and repair network related issues
• Diagnose and repair phone related issues
• Diagnose and repair workstation related issues
• Configure, upgrade and test internal workstations and servers
• Configure, upgrade and test computer hardware and peripherals
• Recommend, configure and test new hardware and software to enhance IT infrastructure
• Recommend, configure and test new tools and fixtures to enhance production capabilities
• Provide technical support to production personnel to drive and complete projects
• Provide technical assistance to production in the repair PC hardware (notebooks, PDAs, systems, servers, etc.)
• Identify, document and modify any issues hindering or effecting Production/Inventory
• Technically and accurately inspect, classify, sort, count, diagnose, evaluate and repair computer hardware
• Evaluate and identify hardware for specific disposition (Resell, Repair, Disassemble, Recycle, etc.)
• Record technical, configuration, repair and cosmetic information into database.
• Create, maintain and deploy machine specific software loads
Experience:
• Working and support knowledge of MS Outlook, Word, Excel and Access
• Working and support knowledge of QuickBooks Enterprise 2007
• Strong knowledge of E-commerce / Web data collection and data exchange
• Strong knowledge of Win 2003 Server and Exchange setup and administration
• Working knowledge of DHCP, IP and internet related hardware
• Working and support knowledge of diagnostic and troubleshooting utilities
• Working and support knowledge of BIOS configuration and upgrade utilities
• Ability to diagnose and repair PC workstations and servers
• Ability perform network backup
• Ability to identify and install pc hardware and peripherals
• Ability to answer computer and software related questions in technical and non-technical terms
• Strong knowledge of inventory identification, maintenance and related tools and techniques
To apply, please send your resume in pdf or MS Word format, including salary requirements, to our recruiting team at resume@planitroi.com. No phone calls please. Qualified candidates will be responded to as soon as possible.
Denville (Morris County), NJ
The ideal candidate will have experience and a solid understanding of website management, web development, B2B online marketing and communications, social media (Linked-In, Twitter, Facebook and more), online advertising, monitoring and contributing to blogs, and a track record of helping to drive B2B inquiries that result in sales.
PlanITROI has several websites that require management, optimization, content refinement, link building and more. The team player in this position will have a key role in assisting with the development of the company’s online strategy. This is a hands-on position and an ability to implement one’s plans is required.
Responsibilities:
• Develop and lead online campaigns, including management and optimization of websites, social media, mobile and other interactive channels.
• Develop and implement an analytics process to ensure all digital initiatives are measurable, optimized and meeting the organization’s objectives
• Have a keen understanding of web and search engine analytics and can recommend actionable improvement steps
• Knows Google Adwords
• Experience with link building
• Strong understanding of various web development programs, Photoshop, and MS Office Suite
• Can undertake some web development but could manage outsourced developers as necessary
• Experience targeting IT managers and directors is highly preferred
• Ability to contribute to the creative development process to support the company brand and messaging
Requirements & Qualifications:
• 2-5 years of experience with B2B online marketing, web development, analytics, and social media plan development and implementation
• Tech industry experience is desirable
• BS or BA in marketing, computer science or web management degrees are preferred. Associate’s degree with certificates and training in the online category is acceptable
Benefits:
• Paid vacation time
• Health insurance (shared expense)
• Continuing education compensation for work relevant courses
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